This is under investigation. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. January 2023! Please be aware no support will be available for this portal after 31/12/2022. . last updated – posted 2015-Jan-31, 1:15 am AEST posted 2015-Jan-31, 1:15 am AEST User #652724 390 posts. Above all, we’re about people. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Can't saDisclamer: The outage map for Opticom Networks down status shows the geo locations of people that are asking questions like "Is Opticom Networks down right now? or Is Opticom Networks currently having problems and outages?". *Valid only for new nbn subscribers for the first 6 months after signup. . If you need assistance with this, please email support@swoopbroadband. There is no ETR yet. INTERNET OUTAGE Update from OptiComm: The fibre servicing Yarrabilba has been damaged by a third party in the vicinity of Waterford. Transitions will happen progressively on an area-by-area basis, based on its. Opticomm service during power outages: During a power outage your OptiComm service will not work. Here are details about what an outage means for you. . User #747089 184 posts. OMCI success. Opticomm is very limiting. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. December 2022 03. 1300 880 905. Internet and Phone Mobile Help and Support . Search. Ongoing Shutdowns. 16 h - 23. Sign up now. Literally not one. If you're in an OptiComm serviced area, get connected with Occom. Whether that be a short five minute one, or in excess of an hour. With full shutdown of this portal to occur on 01/02/2023. Services FTTH Broadband. Current Status. last updated – posted 2018-Feb-9, 12:53 pm AEST posted 2018-Feb-9,. Outage information: 1-866-436-7847. @mattjcan WOW, the NATIONALS have a great brain Trust. One minute they'd be suggesting it was one issue next it was something totally different. Our Opticomm fibre broadband connection uses Fibre to the Premises (FTTP) technology. Huzefa Ali iiNet. We apologise for impact. We have been proudly supplying reliable, high-speed internet since 2012. The main difference between OptiComm and the NBN is the provider. If the outage is caused by a pole or cable going down, it normally only takes one business day to fix. Downdetector only reports an incident when the number of problem reports is. Post yours and see other's reports and complaints. National Broadband Network, NBN. Update 17:00 21/12 - Our field technicians are still investigating the issue. com. End Date & Time: 2017-02-17 10:00:00. The rest of the services are progressively restoring. OptiComm wishes to advise there is an unplanned outage impacting some customer TV services in this estate. Many customers want out of Optus, while others want compensation. June 2022!. Firmware being downloaded. [email protected]/ReKga7. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. [Update 17:00 pm]: service restored. The email will also inform you of the dates and times given to us by NBN for the outage. For a fault to be lodged you need to do something like 4 days of testing morning, afternoon and evening which is silly when you have to work. Here's a look at your consumer rights. Further updates will be provided shortly. There are times when we need to do parallel approvals on the same record, but this isn't supported within Flow Designer. Outages caused by larger network disruptions, like power outages, may depend on other services being restored and could take several days. Sign up now. We work to provide the best nbn® experience for you. Search. Updates will soon to follow. March 1, 2016 ·. This has been escalated to Megaport and our engineering team, and is currently under investigation. 00 Where: Melton West Category: Service Restored Work Order: 317427 Created by Sally Shirazi Description. With high capacity and low latency, Opticomm's fibre network is designed for the present and future, continuously improving with advancements in technology and infrastructure. Your router will need power to connect to the internet and OptiComm infrastructure in your area may also lose power. Opticomm is aware of a network disruption impacting data services in Building N at Oceanvale Warriewood. Like nbn, customers will continue to receive services from their preferred phone and internet provider - such as Telstra. Update: There was a hardware issue. Normally the larger the red dots are in the outages and problems map, the more likely that Opticom Networks is down right. from January 2015; to February 2015; last updated – posted 2015-Feb-5, 7:55 am AEST posted 2015-Feb-5, 7:55 am AEST. 05-21. TPG Telecom. com. This is currently under investigation. Status updates about Launtel services and systems. October 2021 09. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). [Internet Outage] OptiComm advises there is an unplanned outage in Yarrabilba affecting both Internet and telephone services. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4. Aussie Broadband outages reported in the last 24 hours. OptiComm (Internet Service Provider): 4. Opticomm is a pain in the arse to deal with when things go wrong, and they do often. Check the status on all Pentanet networks, covering Fixed Wireless (including 5G), nbn™, Apartment Broadband and Opticomm. The event titled Planned outage for Waratah, VIC starts on Thu, 10. Unlimited10020. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. OldSchoolHarry on 30/01/2022 - 13:00 Even if the old owners took the OptiComm fibre to ethernet convertor box (maybe Huawei branded), you should still be able to find a loose hanging Fibre cable - could be yellow/blue in colour but much thinner. Please always check with your chosen. The connection point on the house was placed on the other side of the house by the builder's electrician, which cannot be connected. Exetel outage map · 2023-11-19. The last update was 3 hours ago and there have only been 3 updates. Keeping you updated. You can check your network status on the Network Help & Outages page. Social media updatesUnplanned outage in Pakenham, VIC. Activ8me Opticomm Fibre (Internet Service Provider): 2. It would connect for maybe 2 days then drop out for another 4. OptiComm Internet for your home provided by Infinet Broadband. Please migrate to our new portal: Network Advisories. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more!OptiComm advises there is an unplanned outage impacting Southbank, VIC. Downdetector only reports an incident when the number of problem reports is significantly. They build, operate, and maintain their own fixed line telecommunications network. Deliver on-time. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. posted 2015-Jan-25, 5:57 pm AEST. Normally the larger the red dots are in the outages and problems map, the more likely that OptiCom is down right now. Aussie Broadband. With full shutdown of this portal to occur on 01/02/2023. The email will also inform you of the dates and times given to us by NBN for the outage. Even if the old owners took the OptiComm fibre to ethernet convertor box (maybe Huawei branded), you should still be able to find a loose hanging Fibre cable - could be. Please migrate to our new portal: is aware of the network fault and is investigating. X (Twitter) Vodafone. Matthew Solly. Social media. FuzeNet listings. June 2022 Where:. November 2022!. January 2023! Please be aware no support will be available for this portal after 31/12/2022. Incident has been escalated to our backhaul carrier, further updates will be provided shortly. Measures to restore internet services for customers with power are being looked into. For the past 10 days, "provided" is not accurately describing the situation: I have no internet at all. Opticomm is aware of a network disruption impacting some services and is currently investigating. Please be aware no support will be available for this portal after 31/12/2022. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Affordable prices. 88/mth. Tom is very professional and helpful. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. posted 2015-Mar-27, 10:38 pm AEST O. I came home from work and my iinet router was not authenticating on PPPOE, it kept saying the modem details were incorrect. Hi, are in a estate and with Opticomm, we had a power outage overnight and when power was restored in the morning everything is up and running internet ect but. 9:00 am - 1:00 pm. Check network status. The event titled Planned partial outage for Fernbrooke, QLD starts on Thu, 22. One minute they'd be suggesting it was one issue next it was something totally different. If there is no known outage, check the OptiComm ONU device. Typical evening speeds (7PM–11PM): 600Mbps Download. All services will be impacted during the outage window for up to 10 minutes between 8:00 AM and 8:30 AM AEDT. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Areas South Australia. I really appreciate it. Iinet tends to blame opticomm and vice versa. Telstra. 9:00 am - 9:00 pm. I would also look at Leaptel as a choice for ISP. Unplanned Outage Affected Services: Freeview Work Order: 330151 Created by Christophe Do Description. This is under investigation. Step 2 – Restart the router. . Opticomm is aware of a network disruption impacting some services and is currently investigating. As a wholesale provider, they sell their plans to providers like Aussie Broadband, who then offer them to customers. The event titled Unplanned Outage LR60 starts on Wed, 11. [Update 14:22] - Services have been restored. Startdate: Sat, 10. Are you an NBN customer with a connection issue? Life’s about to get a whole lot better. Life’s about to get a whole lot better. End TBA. Whirlpool Forums Addict reference: whrl. OptiComm advises there is a reported outage for Iluka/Beaumaris Beach, WA. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. PSA, If you have another option, go with them and stay away from Opticomm. Alternatively: Head to Internet > Internet settings. We provide a complete end-to-end solution and dedicated support that’s managed in-house for every development. Aussie Broadband outages reported in the last 24 hours. Issue/s: If either the PWR or PON indicator light is not GREEN. There seems to be an Opticomm outage in Varsity Lakes. ASN Telecom services - no known area outages. I’ve been much more satisfied with Leaptel than other providers on Opticomm infrastructure. 98. au. Shutdowns in 2023. As a wholesale provider, they sell their plans to providers like Aussie Broadband, who then offer them to customers. Participant reference: whrl. OptiComm wishes to advise there is an unplanned outage impacting some customers in this estate. September 2022! Please be aware no support will be available for this portal after 31/12/2022. Switch the power off at. [Update] Services are stable and continue to be monitored. Uniti Group (Uniti) is a ~$4bn digital infrastructure and solution provider. Opticomm itself seems average at best with service outages for "maintanence" quite regular but usually don't. Latest update from Opticomm: THIS OUTAGE HAS NOW BEEN RESOLVED [Update 16:27PM] Cause: A third party contractor was installing a power pole and severed the cable. Instead, Opticomm have a list of retail service providers who are able to help customers take advantage of the upgraded network. The email will also inform you of the dates and times given to us by NBN for the outage. Currently with the 100/20 speed option but believe there are better priced alternatives, just a bit sketch with some of. Normally registered. State of Security 2023. Outage (Unavailable) - listed services totally down. If you went over to Aussie Broadband’s system outages page during the downtime, you would have seen a “Major” unscheduled outage hitting NBN and OptiComm services in every state, first noted from 1:02 pm AEST. Here are the latest updates: According to one user on Whirlpool, the problem affects all Exetel customers on Optus 4G. With full shutdown of this portal to occur on 01/02/2023. [Final update 09:30am] - Services have. Harbour ISP connects your homes and businesses to Super-Fast broadband. 6 out of 5 stars from 75 genuine reviews on Australia's largest opinion site ProductReview. Check the distribution splitter has power by confirming the green light is lit (as shown to the right). Opticomm faults can last weeks; depends on the work required. Many customers want out of Optus, while others want compensation. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. 8. Light Off: Check the power pack is plugged in securely. posted 2015-Apr-10, 7:43 pm AEST Jatts writes. You’ll need to rely on your mobile phone to make calls in this situation. com. With full shutdown of this portal to occur on 01/02/2023. Aussie Broadband offer 1000/50 on NBN on some FTTN and FTTC networks via HFC, however the bandwidth is still shared with the node, meaning you might get at best 75-80% throughout. You connect to it via ethernet cable, not DSL cable. 88 /mth*. The issue has been escalated for urgent investigation. End Date & Time: 2017-02-17 10:00:00. Avoid at ALL costs. We use ISO 3166 country codes and names. November 2021! Please be aware no support will be available for this portal after 31/12/2022. [Update 14:36] Technicians have arrived on site and are investigating further. Unplanned outage for Highett, VIC: Kingston Park exchange [KPAP]Check our network status map to see if there's an ongoing outage in your area. Unlimited Data ; Typical Evening Speed ; 90 Mbps ; $89. Activ8me Customer Care. Step 3 – Ensure the router is isolated at the primary phone point. Login. Degradation - listed services degraded, intermittently unavailable or partially unavailable. Download. com. Social media updatesWhether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Not as big as Aussie. Scale transitions commenced in November 2022. [Update 8. - OptiComm Planned outage Notification -. Opticomm offers several speed tiers, and the maximum speed available may vary depending on your location and the plan you choose. OptiComm services - no known area outages. Update 21/01 - This is still under investigation by the backhaul carrier. 59 Where: Category. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). If you are still offline after power cycling, you can check OptiComm network outages page here. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections. + SUPPORT 1300 579 403 SALES 1300 899 303 Internet. Here's a look at your consumer rights. Click “Edit” within that subsection. Instead, Opticomm have a list of retail service providers who are able to help customers take advantage of the upgraded network. For reference when there was an opticomm issue, my friend with leaptel received sms saying there was an outage. Service Providers. [Update 20:51] - Currently with the backhaul provider for investigation, initial findings report signal failure from within their network [Update 07:08 02/10] This is still under investigation. A member of our team will then get in touch within 2 business days. - Outage. February 14, 2017 ·. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg. Aussie Broadband (@Aussie_BB) reported 30 minutes ago. OptiComm advises there is currently an unplanned outage for Woodgrove, VIC. Update 10:21 - Foxtel will be intermittently interrupted, as we will need to reset associated equipment to try and resolve the issue. For a fault to be lodged you need to do something like 4 days of testing morning, afternoon and evening which is silly when you have to work. For any further information or support call us on 1300 665 575. We apologise for impact to End-users. They build, operate, and maintain their own fixed line telecommunications network. Remotely switch your internet connection to us in 5-20mins ⏱️ Your existing Home. The event titled Unplanned outage in Jindalee, WA starts on Wed, 7. P. I've been trying to diagnose a packet loss problem for the past week now with my 100/40 Exetel plan on the OptiComm network. If the outage is caused by a pole or cable going down, it normally only takes one business day to fix. 7 Mbps. 88/mth; $79. We are now 17 hours into an outage without any indication of a resolution time. Our MyAussie app is designed to make managing your account quick and easy, allowing you to manage your Aussie Broadband services at your convenience. OptiComm. These cables are made up of a combination of optical fibre and coaxial cables. Yarrabilba · February 14, 2019 · INTERNET OUTAGE. By selecting Accept all, you consent to our use of Cookies. The signal intensity is measured in DB, and it is either out of specified range, or non-existent. #3791247 Opticomm Outage in QLD. The 50: Suitable for 2-3 users, this plan offers a typical evening speed of 48. Opticomm network status. Streets affected are: Greenview Place, and Adamson Street. It physically takes the internet cable from the street into your home. Terms & conditions. Network Help & Outages. Opticomm provider recommendation. May 2022 12. First major outage I'd ever experienced via Opticomm, Communication was pathetic and half asked as best. This is under investigation and is reported to be impacting all services. And here on the other end we had total internet outage which just started working few minutes ago. If you are still offline after power cycling, you can check OptiComm network outages page here. Great for: Australian support. This is due to the large number of reported users having issues with Freeview, this is under investigation. ETA 15 minutesOptiComm Ltd - OptiComm Ltd - Archive. Business. This is under investigation and is reported to be impacting all services. Mass Service Disruption. All charges invoiced by us are payable within 7 days unless we agree otherwise. [Update 14:48] Services have been restored. Check outages, upgrade your service, manage your billing, and more with the MyAussie app - available on the App Store and Google Play Stores . Find out more about our fibre network rollout projects. If you have a phone service that runs over your OptiComm service this will not work during a power outage and you will not be able. [Update 13:23 - 26/01] Investigations are continuing, with further updates to be provided as they become available. Unfortunately I can’t move to any other provider. See if Exetel is down or it's just you. However you internet – gaming, shopping, watching or working – life’s about to get better. Visit official website. Unfortunately there is no ETA at this stage. September 2022 16. , from early Monday morning) so we can use the in-place fibre assets to light the upgraded Opticomm. Opticomm outages reported in the last 24 hours. Update 03/01 - 16:55 - Services have been restored. This is under investigation. 7 Nov 2023. Check your network status. 7 out of 5 stars from 86 genuine reviews on Australia's largest opinion site ProductReview. Further updates will be provided shortly. An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. 250 Mbps. Date: Tue, 22. I can’t wait to move away from leaptel personally. The fastest plan. It is common for some problems to be reported throughout the day. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service. November 2022!. Optic signal normal. Disclamer: The outage map for OptiCom down status shows the geo locations of people that are asking questions like "Is OptiCom down right now? or Is OptiCom currently having problems and outages?". This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. 5. Forgot Account? I live in the Harpley estate in Werribee, Victoria. Please migrate to our new portal: Unplanned Pakenham Outage, VIC Advisory Title: Unplanned Pakenham Outage, VIC. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 AllThe event titled Unplanned outage at Wren Muse - QLD - WRMS starts on Mon, 2. 9. This is my feelings. First major outage I'd ever experienced via Opticomm, Communication was pathetic and half asked as best. Opticomm fibre internet is delivered using cables that run from a central node in the neighbourhood to a building. Disclamer: The outage map for Opticom Networks down status shows the geo locations of people that are asking questions like "Is Opticom Networks down right now? or Is Opticom Networks currently having problems and outages?". Improve your internet speeds by connecting to the National Broadband Network (NBN). Opticomm are working with numerous councils and government bodies across Australia to build more fibre networks so that residents will be able to enjoy superfast, reliable broadband. Impacted streets are Chesham Rise, Bewdley Way, Dixie Way, Hexham Terrace, and Mercado Way. Look for the subsection labelled something along the lines of “INTERNET_TR069_VDSL_VID0” or “INTERNET_TR069_VDSL”. Founded in 2005 in Port Melbourne, OptiComm is an independent. After diagnosing issue with Dave (technical support team), it turned out that there was a defective EERO device. Social media updatesWhether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. The customer support is very kind and they try to be helpful but after being made to reset my router and try 100 different troubleshooting procedures over multiple days and hours just to find out it was an opticomm outage is really frustrating. Historic Status. Open to changing providers and just looking for some feedback on people’s experience of recommendation. Crap service. MyAussie, Your Way. The event titled Unplanned Pakenham Outage, VIC starts on Sat, 18. User reports indicate no current problems at Opticomm. Opticomm outage and reported problems map. Opticomm is an additional variable. User #568114 1233 posts. What is an outage?An outage is a service interruption that is affecting multiple customers. Date:. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. Outages Frequently Asked Questions Outage durations can vary depending on how large the outage is and what caused it. Opticomm. I thought it was my house that had the issue, hence I did all of the ground work in resetting the TVs, channel scanning, changing coax. The Opticomm network is built on fibre so you can connect to what matters most – simultaneously and smoothly. Personal Business Enterprise and Government Wholesale. It is perfect for basic browsing and social media usage. The builder did not provide a conduit when they subdivided the block, but have finally run it to the garage side of the house. Cait Kelly and Emily Wind (earlier) Wed 8. September 2022! Please be aware no support will be available for this portal after 31/12/2022. ExchangeThe event titled Unplanned outage for Lightsview, SA starts on Sun, 5. Tell iPrimus that this is a churn or if you are happy, activate the service on a second port and this needs to be noted and sent to OptiComm to action properly on your behalf. $149. You’ll need to rely on your mobile phone to make calls in this situation. Social media updatesThe event titled Unplanned Outage ISKI starts on Thu, 19. Further updates will. User #221717 212 postsOptiComm wishes to advise there is currently an unscheduled outage impacting all services in this estate. I moved out of my house in June 23 and cancelled my contract with Origin Broadband. For as much as people (rightly) bitch and whine about NBN, the amount. There is a Network Outage in Lakelands and Madora Bay affecting the Internet and Telephony Services. Opticomm bought out the old Telstra Velocity network about 2 years ago and we got flyers saying the service will be upgraded and improved bla bla bla and were hurried into chosing a new plan with the Retailer, as. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Date: Sat, 18. The system is turned off. The outage comes at a terrible time for those Victorians stuck at home during the lockdown as COVID-19 cases escalate there, with many relying on home internet for both communication and entertainment with friends and family. We are now 17 hours into an outage without any indication of a resolution time. Address. Iinet tends to blame opticomm and vice versa. Unexplained opticomm outage Currently going on 24 hours with an opticomm outage. It will often be inside of cream or grey plastic case. Updated: 2023-11-08 08:35 AM. Opticomm has to be the most incompetent group of numpties in Australia. Opticomm Free-to-air TV support team. With full shutdown of this portal to occur on 01/02/2023. * OptiComm outage notification system - I was responsible for designing, developing and testing this fully automated system for AussieBB. Operating services. This is under investigation. With full shutdown of this portal to occur on 01/02/2023. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. 100 Mbps. iiNet Network Status. Date: Sat, 28. Report a TV fault. au. Simply put, Opticomm is a physical infrastructure using FTTP (Fibre to the Premises) or VDSL (Very-High-Bit-Rate Digital Subscriber Line). FTTN/FTTB/HFC BROADBAND & POWER OUTAGES Your broadband connection can never go faster than the maximum line speed available. There are two types of outages: Planned outage. Select your Telstra Velocity plan Velocity. We.